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    6C's in Writing for Social Media Marketing as Presented by PanPages TRINITY

    Have you heard of the 6C's of content marketing? Just this month, we learnt about how to best write for social media.

    Social media is all about visuals, and less about text. So, if you want to get your point across fast, it's best to keep things according to the 6C's:
    • Complete
    • Conscise
    • Clear
    • Correct
    • Consistent
    • Compelling

    Use the 6C's in Your Upcoming Writing for Social Media

    Complete

    The information that you present should always be complete. 

    State all the facts that your readers will need to go through with you call-to-action. You can also try reading through your written content and asking yourself, "What's in it for me?"

    As an example, if you can read a Facebook post and understand that registering as a new member on an online fashion store will get you 20% off your first purchase, then you know what's in it for you.

    If you then visit the website, complete your registration and find that each product comes with details like product dimensions, stock availability, pricing, sizes and more, then the information is complete too.

    Concise

    People want their share of information fast these days! 

    Keep your message short and simple. Include only facts relevant to your readers and the purpose of your posts to make the information easier to digest.

    Here's the key: It's not about keeping it as short as possible. It's about keeping it just as long as needed.

    Compare the two lines below as an example:

    1) There is a requirement for monthly testing of both treated and untreated samples for a determination of contamination levels. The sample testing and data analysis are carried out by our Chief Safety Technician.

    2) Every month we must test both treated and untreated samples for contaminants. Our Chief Safety Technician tests the samples and analyses the data.

    The second sentence is clearly a lot easier & faster to digest!

    Clear

    If you want a good & effective post on social media, you're going to want a simple & direct post so that your message is clear.

    Use familiar words & ditch jargons to ensure that even your slowest readers can understand your message. 

    Rather than saying: 

    "We track the CLTV to ensure maximum ROI for digital marketing", 

    which may be understandable to other individuals in your industry but not the public, you can say:

    "We track the value a customer contributes to our business over the entire lifetime at our company to ensure that we are maximizing our ad cost returns."

    Correct

    Check your grammar, spelling and information before you post.

    You may also want to check that the tone and style of your post should be consistent with the purpose & audience's expectations of said posting.

    As an example, a post sympathizing with the misfortune of the recent flood victims should have a slightly gloomy tone rather than an upbeat one.

    You may also want to clarify the details regarding the flood - location, date, who's affected et cetera.

    Consistent

    Every brand should practice brand consistency, and we preach this.

    Your posts should be consistent with your brand tone and voice, maintained across pages on your website and posts on your social media.

    If your website has a serious tone explaining your services on your 'About' page, for example, you won't expect to scroll down and see another paragraph including memes and jokes in it.

    Stay consistent in your posts!

    Compelling

    When a short glance on your post gets the reader to stop scrolling, it might be compelling.

    When your posts are interesting and relevant to the reader, it can be compelling.

    When your posts make an impact, making them want to engage with them, it's compelling.

    Each post you make should compel your readers to do something, even if it's something minor such as liking the post or checking what's in the link you provided.

    In fact, we have a new post coming up describing just what it means to make your post compelling. Check out our next posts to find out more!


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    Instagram is removing its following tab, along with other features to introduce for the betterment of mental health

    No More Instagram Stalking - Removal of Following Tab & Other Instagram Updates

    This week, Instagram will be removing the Following tab in their app, where users can view the activities of everyone they're following. Despite this feature being out for more than five years, not everyone was aware of the feature.

    The Following tab was first introduced in 2011, marketed as an account discover tool from which users can catch up with what their friends, family members, frenemies and more are doing on Instagram.

    As long as you follow the user, you can view their activities in real-time - which post they like, what they commented and so on.

    Instagram users will see the tab being removed within this week, although users from other countries have reported it being missing from last month as well.

    Part of the reason for the removal of this feature is that users have reported feeling paranoid about their activities being seen & judged for the posts that they interact with, but there's also the relatively new feature, the explore tab.

    Explore Tab to Replace Following Tab for Account Discovery Feature

    Earlier last year, Instagram also rolled out the Explore tab, which shows you the type of content that you should be able to enjoy.

    Instagram algorithm looks into the accounts you follow, posts that you engage with and more to find similar posts and show them to you.

    The explore tab has also come to include tabs on the top, including IGTV and shopping feature. Users can browse their explore section, finding posts that are relevant to them.

    Users can then click into the posts & the poster's account to view other similar posts. With any luck, they'd find new accounts to follow!

    Instagram is also taking steps to make users feel less insecure or pressured about posting on the highly aesthetic social media platform.

    Instagram Experimenting with Removal of Total Likes

    While still in beta testing, Instagram has removed the number of total likes on posts to help users feel less pressured when posting. This experiment is running in several different countries, including Canada, Australia, Japan & Italy among others.

    As an example, viewers to a post will see 'Liked by Username & others" rather than "Liked by Username & 12 others". The original poster of the images meanwhile will still be able to see how many likes in total their posts garner.

    With the number of total likes removed, Instagram hopes that users will be less focused on the amount of attention they get, but rather, focus on telling their story and share what they love.

    This move was performed in light of studies linking social media platform usage to mental health issues, especially in terms of self-esteem.

    Earlier in July, Instagram also revealed their plans to curb online bullying.

    Instagram to Alert Users as They Type Potentially-Harmful Comments

    Instagram has utilized artificial intelligence to identify comments that are similar to what other users have been reporting as harmful or hurtful.

    When users are typing these comments, Instagram will show an alert saying, "Are you sure you want to post this? Learn More".

    When users click on the Learn More button, Instagram will present a pop-up reminding the user to keep Instagram as a supportive place for users, and to rethink their comments. 

    Instagram also has plans to help individuals who may be bullied in real life, but can't block their bullies for fear of further retaliation in real life.

    Instagram to Introduce 'Restrict' Function

    When users restrict their bullies, the bullies' comments on their posts will only be visible to themselves only. Users can choose to make their bullies' comments visible to others as well by approving the comment.

    Restricted users will not be able to see when you are active on Instagram, and they will not receive any read receipts on their messages.

    Focus More on Mental Health

    These changes and plans proposed are all done with hopes to better manage users' mental health and hopefully, improve them as well.

    While some of the plans here are yet to be finalized, it could be time for users to reflect on how social media usage are impacting their state of mental health and behaviours. 
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    PanPages TRINITY Sdn. Bhd.

    We are PanPages TRINITY, a digital marketing agency based in Bandar Sunway, Petaling Jaya.


    If you're ever in need of digital marketing services such as planning, running & optimizing the digital ads for your upcoming campaigns, you're in the right place.


    We also provide brand consultation services, helping you to find your tone and voice in the wide horizons of the digital world.


    Here, we share our knowledge with you, in hopes that you can find the answer that you're looking for with us.


    Enjoy your visit here!

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