Pages

  • Home
  • Locate Us
  • Visit Our Official Website

PanPages TRINITY | Articles Library

    • Home
    • PanPages TRINITY
    • _Recruitment
    • _Events
    • Digital Marketing Guides
    • _Alibaba.com
    • _Business Websites
    • _Facebook Ads
    • _Google Ads
    • _Google My Business
    • _Instagram Ads
    • _Waze Ads
    • _WhatsApp
    • _YouTube Ads
    • Visit Our Office

    In 2018, Instagram introduced ‘Paid Partnerships’, which shows up on an Instagram post when influencers or any other users are promoting certain products as part of their sponsorship program. This update would later be known as Branded Content on Instagram.

    Instagram Now #1 Platform for Influencer Content

    This power move by Instagram increases the transparency of branded partnerships or sponsorships to the audience and users, increasing the users’ confidence and trust in this platform.

    Previously, YouTube was the go-to platform for influencers. As a YouTube user, you might have seen your favourite YouTubers using certain brands’ merchandise or reviewing it. While some of these YouTubers would thank their sponsors for the opportunity to review the products or for the free samples, it is not as clear as the ‘Paid Partnership’ tag that you can find at the top of these Instagram posts.

    Thanks to this transparency, Instagram is now the preferred platform by consumers.


    Insights from Rakuten Marketing

    The 2019 Influencer Marketing Global Survey polled 3500 consumers and 700 marketers around the world. Their key results include:


    • Where Users Follow Influencers:
      • 65% users polled Instagram
      • 62% users polled for YouTube & Facebook.
    • Preferred Content Type
      • 64% voted video
      • 61% voted images
      • 38% voted written content
    • Where Users Discover New Influencers
      • 48% polled for social media platforms
      • 48% polled for friends and family.
      • 32% polled for giveaway offers
    • Users Purchase Pattern from Influencers
      • 80% made a purchase recommended through shared image / link
      • 74% made a purchase up to $629 on a single purchase from an influencer
    • How Often do Consumers Discover New Brands?
      • 65% discovers at least once a week
      • 24% discovers on a daily basis
    • When do Consumers Share These Content?
      • 66% share when they think the content is interesting / different
      • 50% share to refer the brand or product to a friend


    Is Influencer Marketing Looking Up for Businesses?

    Previously, businesses can only go as far as to expect a better brand awareness by using influencer marketing. However, with the change in purchasing patterns among consumers, influencer marketing could be the next good move that works for your business.

    The survey from Rakuten Marketing also revealed the following insights from marketers’ perspectives:


    • Young marketers are more inclined towards influencer marketing as compared to traditional marketing methods
    • 39% of brands would be more encouraged to invest more in an influencer program if they can see the impact of their activity across the wider consumer purchasing journey.
    • 60% of marketers are planning to increase their influencer spends in 2019.


    More Focus Needs to Be Given to Influencers on Instagram

    With Instagram’s transparency when it comes to paid partnerships, customers are having a better perception of Instagram as compared to other social media platforms where they follow influencers.

    Perhaps it is time for businesses to consider influencer marketing, or start focusing on creating quality content on their Instagram account!


    Continue Reading

    You have used Facebook Messenger to engage with your Facebook fans.

    You might also have used WhatsApp to connect with business owners who have their phone numbers displayed on their websites or pages.

    Now, Facebook is bridging the gap between Facebook and WhatsApp by using WhatsApp Business for small businesses and WhatsApp API for larger organizations.

    WhatsApp Business API Is Pushing Businesses to Communicate with Their Customers

    If you have already set up your WhatsApp Business account, you might already know that you can set up automated responses and quick replies for common FAQs.

    Currently, access to WhatsApp Business API is very limited, and you will need to submit a form to Facebook for a chance to access this feature.

    As mentioned in the heading above, WhatsApp Business API is putting customers first, encouraging businesses to respond faster to inquiries and feedbacks.

    WhatsApp Business API Charges for Messages or Replies That Occur 24 Hours After Customers’ Last Message

    While businesses can reply their customers and send them messages completely free of charge within a 24-hour window, any responses given after the duration will be charged.

    This means that WhatsApp Business API may not be as suitable for marketing purposes or announcement blasting, since the API is marginally encouraging businesses not to speak unless they are spoken to first.

    Businesses seeking for these features could be better off using WhatsApp Business or Facebook Messenger first.

    Hotels, Airlines, Banks & E-Commerce Stores Are Using WhatsApp Business API

    Uber, Singapore Airlines, Booking.com, Melia Hotels, Wish & Bank BRI are just among the few customers that are currently using WhatsApp Business API. Perhaps this gives a rough idea of the scale of businesses using WhatsApp Business API.

    If you are running a small business instead of a medium or large one, we strongly suggest that you use the WhatsApp Business app, which has a comprehensive range of features on its own.

    Since access to WhatsApp Business API is very limited, rumours have been spreading about its requirements - including where a business is based and how many messages they need to spend each month with not much confirmation from WhatsApp.

    WhatsApp Business API - From Booking Confirmations to Shipment Tracking & Virtual Personal Banking Assistant

    Booking.com users can obtain their booking confirmations from the website or directly contact the hotel regarding their reservations with this API.

    Bank BRI uses WhatsApp Business API to help their end users with common inquiries and solutions as a virtual assistant.

    KLM Royal Dutch Airlines is using this API to send flight information and documents, as well as to serve as a dedicated 24/7 available social media support for their customers.

    Wish helps their customers to keep track of their orders and shipments.

    How you want to utilize WhatsApp Business API is ultimately up to you, but we do suggest trying the normal WhatsApp Business app first. If you find yourself in need of more extensions and features, you can try contacting Facebook for your access to this API.

    Just be sure to have your developers ready to set the API up correctly for you!
    Continue Reading

    People are messaging more than they were in the past two years, and it’s transforming the customer buying journey.

    In our previous article about WhatsApp Business, we have revealed that people are messaging businesses more and more.

    When asked about why customers are opting to message businesses instead of through other contacting options, 61% responded that messaging is the easiest, most convenient way to contact a business.

    Why Customers Are Messaging Businesses 

    From the same survey conducted last year, the result revealed that over 49% of the surveyed correspondents who prefers messaging over other contact methods say that they can get more truthful responses via messaging.

    Over 50% agrees that messaging businesses get them better advice and care, and over 59% say that they were able to get faster response time by doing so.

    More than half of the users who message a business to ask questions, make purchases or give feedbacks to the business also feel more confident and connected to the brand.

    Business messaging is transforming the customers’ buying journey, and WhatsApp Business could be the next revolutionary tool that connects businesses to customers this year.

    Click-to-WhatsApp Ads Are On The Way

    Facebook users would already be familiar with the ‘Message Now’ ads that will allow them to contact a business on Facebook directly.

    In the near future, Click-to-WhatsApp Ads will be possible under the ‘Messaging’ ad objective during ad setup.

    Businesses will need to connect their WhatsApp Business account with their Facebook Business Account to start running these ads once it becomes available in our region.

    Connecting WhatsApp Business to your Facebook Business Account

    Users with an existing WhatsApp Business account can head to their Facebook Business Manager and look for the WhatsApp Manager section once available to connect their WhatsApp Business phone number.

    A step-by-step guide has been made available on Facebook regarding this function, but this feature has yet to be widely released.

    Meanwhile, business owners can continue to share their WhatsApp Business short links on their page to encourage users to WhatsApp them for any inquiries.

    Continue Reading


    Happy New Year from PanPages TRINITY!

    As we bid farewell to the old and welcome the new in 2019, we are also proud to inform that PanPages TRINITY is gearing up for plenty of updates and growth. This includes an expansion of the TRINITY family with our latest recruitment program #Refer4Bonus.

    PanPages TRINITY’s Recruitment Incentive - #Refer4Bonus


    If you know anyone among your friends or family that could be the next Trinitian, recommend them to us and you might just walk away with RM3,300 upon their confirmation!

    We are currently recruiting for the positions of Performance Marketing Manager and Digital Sales Manager, and you can find the job descriptions of each position by clicking on each links provided above.

    #Refer4Bonus Program Overview

    By participating in PanPages TRINITY’s #Refer4Bonus Program, you are agreeing to our terms and conditions. The parties involved in our #Refer4Bonus Program are you (“Referrer), a friend or family member that you have referred (“Referred Candidate”) and our company, PanPages TRINITY.

    • This #Refer4Bonus Program is only eligible for Referrers who send referral emails for individuals that they know in person.
    • This offer is valid for all CVs referred to us within the designated time frame (7th Jan 2019 – 28th Feb 2019), and is not applicable for personal applications.
    • The Referrer is not involved in the hiring process for the Referred Candidate. 
    • The Referrer is advised not to engage in any activity that may be considered fraudulent and invasive, or that may be considered spamming.

    How to Participate in #Refer4Bonus


    Do you have a friend or family member in mind upon reading the job descriptions for Performance Marketing Manager or Digital Sales Manager? Here's how you can refer them to us:


    1. Get your friends/ family members' resume.
    2. E-mail the resume to us via hr_trinity@panpages.com with an e-mail title '#Refer4Bonus Program Referrals' between 7 Jan - 28 Feb 2019.
    3. Your job as a referrer is complete! We will review the resume.
    4. If your referred candidate is hired, you will be notified and you can collect your first RM300 bonus. If your referred candidate is confirmed after 6 months' probation, you can collect your next bonus of RM3000.


    Do note that you can only send us 10 resumes to stay eligible for the reward. Once you refer more than 10 resumes, you will no longer be eligible for the reward even if your Referred Candidate is hired and confirmed.

    Claiming Your Reward

    • The Referrer will be eligible to a reward of RM300.00 upon hiring of their Referred Candidate, and a separate reward of RM3,000.00 after their Referred Candidate has been confirmed post a probationary period of 6 months. 
    • The Referrer must claim the reward within 2 months of the time at which the Referred Candidate has passed all interviews and then, the probationary period of 6 months; If unclaimed within this timeframe, the Referrer will not receive the reward.
    • The offer does not extend to, nor is the reward payable for self-referrals. To be eligible for the reward, the Referrer should make no more than 10 eligible referrals.

    Terms & Conditions

    • PanPages TRINITY will collect and process all personal data collected throughout the #Refer4Bonus Program in accordance with the Personal Data Protection Act 200 legislation.
    • PanPages TRINITY reserves the rights to review and investigate any and all referral activities and to modify or terminate referrals in our sole discretion appropriately.
    • PanPages TRINITY reserves the rights to the entire hiring process, including the interviews, hiring decisions and probationary confirmation of the Referred Candidates.
    • The decision of PanPages TRINITY on any hiring procedures concerning the #Refer4Bonus Program shall be deemed final.

    Looking forward to your RM3,300.00 reward? Start referring now! Email your Referred Candidates’ resume to us at hr_trinity@panpages.com to get started!

    #referafriend #referralbonus #referralprogram #refer4bonus #PanPagesTRINITY #ToTrinityandBeyond


    Continue Reading
    Newer
    Stories
    Older
    Stories

    Search This Blog

    About Us

    Photo Profile
    PanPages TRINITY Sdn. Bhd.

    We are PanPages TRINITY, a digital marketing agency based in Bandar Sunway, Petaling Jaya.


    If you're ever in need of digital marketing services such as planning, running & optimizing the digital ads for your upcoming campaigns, you're in the right place.


    We also provide brand consultation services, helping you to find your tone and voice in the wide horizons of the digital world.


    Here, we share our knowledge with you, in hopes that you can find the answer that you're looking for with us.


    Enjoy your visit here!

    Follow Us

    • Facebook
    • Instagram
    • LinkedIn

    Labels

    Alibaba.com (11) Business Website (6) Content Marketing (2) Digital Marketing (9) Events (4) Facebook (11) Google Ads (12) Google My Business (3) Instagram Ads (6) PanPages TRINITY (8) Recruitment (4) Virtual Workshop (2) Waze Ads (2) WhatsApp (4) YouTube Ads (5)

    Blog Archive

    • ►  2020 (8)
      • ►  July (1)
      • ►  June (1)
      • ►  May (1)
      • ►  April (1)
      • ►  March (2)
      • ►  February (2)
    • ▼  2019 (38)
      • ►  October (2)
      • ►  September (2)
      • ►  August (4)
      • ►  July (5)
      • ►  June (4)
      • ►  May (4)
      • ►  April (5)
      • ►  March (4)
      • ►  February (4)
      • ▼  January (4)
        • Instagram Takes YouTube's Spot as Top Influencer P...
        • Is the Exclusive-Access WhatsApp Business API Righ...
        • Click-to-WhatsApp Ads Soon To Be Released On Facebook
        • #Refer4Bonus - Refer A Friend & Get Up to RM3,300!
    • ►  2018 (31)
      • ►  December (5)
      • ►  November (4)
      • ►  October (5)
      • ►  September (4)
      • ►  August (4)
      • ►  July (4)
      • ►  June (5)
    Powered by Blogger.

    Popular This Week

    • 5 Common FAQs for Waze
      Have you ever noticed the ads that come up when you are driving with Waze navigating you around and about? How does it work? What types ...
    • 10 Facebook Marketing & Advertising Terms You Should Know About
      Have you tried boosting your Facebook page posts? How about running some ads from the Ad Manager interface? You might find many unfamili...
    • Digital Guru 2018 - New Graduates from PanPages TRINITY!
      Here at PanPages TRINITY, our efforts to better ourselves and our staff do not just stop at maintaining the Google Premier Partner status. W...

    Follow Us On Facebook

    PanPages TRINITY

    Blog Contributors

    PanpagesTRINITY
    View my complete profile
    WhatsApp Facebook Instagram LinkedIn YouTube

    Designed By by PanPages TRINITY

    Back to top