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    Finally, the love bug season is behind us, and it's post-event chocolates are now available for cheap!

    Along with Valentine's Day coming to pass, we have also uncovered some new insights to how consumers perform searches for their gifting endeavors on this special day.

    Valentine's Day 2020 Google Search Trends

    4 Google Search Trends on Valentine's Day Uncovered in 2020 - Insights and Tips by PanPages TRINITY, your preferred digital marketing agency in Malaysia

    Below, we will disclose the four main findings post Valentine, and what you, as a business owner or an advertiser, can do to make the most out of the event the following year. 

    Valentine's Day Searches spike from February 11 to February 13

    Source: Google Search Data, U.S., Dec. 25, 2018–Feb. 28, 2019.

    The searches for Valentine's Day starts to build up in January, and spikes between February 11 to February 13 - Talk about browsing for some last-minute gifting ideas, eh? 

    However, the searches for this event does not start only in January. In fact, the first searches for Valentine's Day often start right after Christmas, possibly by individuals who want to have a head-start for awesome gifting ideas.

    If you're an advertiser...

    This means that you can start to create Valentine's day service package promotions, gift packages, and even your own blog article on creative Valentine's Day gift ideas from the end of December onwards!

    More Searches for 'Gifts for Men' than 'Gifts for Women'

    Source: Google Search Data, U.S., Dec. 25, 2018–Feb. 28, 2019.

    Now, we can't say for sure if it's mostly men or women doing these searches, but we can say that there are plenty more searches for 'gifts for men' than there are 'gifts for women'.

    In fact, the "for men" searches outnumber the "for women" searches by 3.5:1! 

    This data does not only include the search query "gifts for men". It also includes data for search terms such as "gifts for boyfriend", "gifts for husband", "gifts for him" and many other terms that reflect men-related terms.

    If you're an advertiser...

    This dataset does not mean that you should fully shift your advertising focus to 'for men' searches only. After all, "for women" searches are still present, even if they may be outnumbered by their gender counterpart searches. 

    Instead, knowing that there are likely to be more searches focusing on men, you can increase your advertising budget for the men's group, increase your keyword bidding prices for these terms, or both, to ensure that you will be reaching the individuals searching for these goods.

    Of Valentine's Day GIFs and Gifts

    Source: Google Search Data, U.S., Dec. 25, 2018–Feb. 28, 2019.

    We already know that the searches for gifts are sure to peak right before and on Valentine's Day itself. However, an even larger number of people are searching for GIFs pertaining to this festivity. However, while Valentine's gift searches have started since January, the searches for Valentine's Day GIFs typically start to pick up only a week or two before the big day.

    While not shown in the graph, Google Search Data has also shown that the search volume for Valentine quotes exceed the searches for both gifts and GIFs.

    It might be fair to say that merchants should remember to create content that includes these popular search queries alongside their product pages as well.

    If you're an advertiser...

    Running Valentine's Day gift/ service display ads targeting keywords such as 'Valentine GIFs' and 'Valentine's Day Quotes' could give you some leverage in terms of advertising costs and brand awareness while other business competitors solely target their ads on product and gift terms.

    Valentine's Day - Not Just for Your Significant Other

    Source: Google Search Data, U.S., Dec. 25, 2018–Feb. 28, 2019.

    Searches for gifts during the Valentine's Day period are not limited for spouses and partners only! In fact, it would seem like this is a season for gifting, just like a second Christmas. 

    Even kids and pets are getting sweet Valentine's Day gifts so that they can join in on the celebration too! 

    If you're an advertiser...

    Having a landing page designed exclusively for Valentine's Day with sub-sections such as "For Him", "For Her", "For Kids", "For Pets" and even "For Your Best Friend" could work very well in your favor!

    Too long, didn't read?

    Here's a summary:
    • Valentine's Day searches start right after Christmas. Prepare your Valentine's Day promotion in advance!
    • There are 3.5x "For Men" searches for every "For Women" searches. Additional budget allocation is advised for men's group.
    • Valentine's Day GIFs and Valentine's Day Quotes start trending later than Valentine's Day Gifts, but have much more searches. Potential good ad targeting option here!
    • Searches for Gifts for Children and Gifts for Pets also peak on Valentine's Day. Limited time only products can be considered for  for these categories.
    Stay tuned for more updates on Google Search Trends on other festive seasons! 




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    Make Your Social Media Posts Compelling with the 4U's - A Guide on Content Marketing by PanPages TRINITY

    In our last post about content marketing for social media, we included the 6C's - 6 tips to make your writing optimized for reading on these highly-visual platforms.

    In this post, we'll explore the 4U's - 4 techniques to make your social media post compelling and the words and phrases that you can use to create the intended compelling effect.

    The 4U's to Create Compelling Social Media Posts

    Try to integrate words and phrases that reflect a sense of urgency, usefulness, uniqueness and ultra-specificity into your social media post to make it compelling. 

    Below, we'll include examples of these words and phrases and a few samples of these posts for your reference.

    Urgent

    Create a sense of urgency in your posts. Use words and phrases that suggest a limited-time offer and prompt them to act immediately. 

    Some examples can include:

    • Act fast
    • Ending soon
    • First come first served
    • First X customers only
    • For the next 24 hours
    • Get yours now
    • Limited stock available
    • Only X tickets left
    • Today only
    You might notice that some of these examples include words such as 'Only', 'Now', 'Today', & 'Limited'. There are other examples of words that create a sense of urgency too. Feel free to share them in the comment section below.

    Useful

    A product or a post is deemed useful to the reader if it's relevant to them. A post can seem useful to the reader if it provides information on how a product or service makes their work easier. 

    Remember to focus on 'YOU' rather than 'we' to highlight how important the product is to the reader rather than to your company's perspective.

    Here's a few examples of words that reflect usefulness:

    • Better
    • Convenient
    • Easy
    • Faster
    • Improved
    • Instant
    • More
    • Upgrade

    Unique

    What makes your products and services stand above the rest? Use words and phrases that can differentiate your business from other similar ones.

    If you have the fastest, latest, cheapest product, show it in your writing. Use superlative terms (words ending in -est, or 'most...') where possible.

    Here are some examples of terms that you can use to show why you provide unique products and services:

    • Latest/ Cheapest/ any other superlatives
    • First in Malaysia
    • One of a kind
    • Revolutionary
    • New
    • Special edition
    • Limited copies
    • Premium

    Ultra-Specific

    A post can only be compelling if you include details about whatever it is that you want to promote. When you include details for your promotion, your audience can understand better what they are getting. 

    Then, they will be more motivated to learn more and follow through with any call-to-actions that you intend for them to go for.

    Below are some of the details that you can include in your writing to increase specificity:

    • Date of promotion
    • Lunch hour promo hours
    • Location of warehouse sale
    • Percentage of discount
    • Retail prices of product without discount
    • Product model name
    • Giveaway contest deadline
    Of course, there are many more ultra-specific details that you can include depending on your post context.

    Remember to include the 4U's in your social media content posts to ensure that you can get more engagements on your posts!
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    6C's in Writing for Social Media Marketing as Presented by PanPages TRINITY

    Have you heard of the 6C's of content marketing? Just this month, we learnt about how to best write for social media.

    Social media is all about visuals, and less about text. So, if you want to get your point across fast, it's best to keep things according to the 6C's:
    • Complete
    • Conscise
    • Clear
    • Correct
    • Consistent
    • Compelling

    Use the 6C's in Your Upcoming Writing for Social Media

    Complete

    The information that you present should always be complete. 

    State all the facts that your readers will need to go through with you call-to-action. You can also try reading through your written content and asking yourself, "What's in it for me?"

    As an example, if you can read a Facebook post and understand that registering as a new member on an online fashion store will get you 20% off your first purchase, then you know what's in it for you.

    If you then visit the website, complete your registration and find that each product comes with details like product dimensions, stock availability, pricing, sizes and more, then the information is complete too.

    Concise

    People want their share of information fast these days! 

    Keep your message short and simple. Include only facts relevant to your readers and the purpose of your posts to make the information easier to digest.

    Here's the key: It's not about keeping it as short as possible. It's about keeping it just as long as needed.

    Compare the two lines below as an example:

    1) There is a requirement for monthly testing of both treated and untreated samples for a determination of contamination levels. The sample testing and data analysis are carried out by our Chief Safety Technician.

    2) Every month we must test both treated and untreated samples for contaminants. Our Chief Safety Technician tests the samples and analyses the data.

    The second sentence is clearly a lot easier & faster to digest!

    Clear

    If you want a good & effective post on social media, you're going to want a simple & direct post so that your message is clear.

    Use familiar words & ditch jargons to ensure that even your slowest readers can understand your message. 

    Rather than saying: 

    "We track the CLTV to ensure maximum ROI for digital marketing", 

    which may be understandable to other individuals in your industry but not the public, you can say:

    "We track the value a customer contributes to our business over the entire lifetime at our company to ensure that we are maximizing our ad cost returns."

    Correct

    Check your grammar, spelling and information before you post.

    You may also want to check that the tone and style of your post should be consistent with the purpose & audience's expectations of said posting.

    As an example, a post sympathizing with the misfortune of the recent flood victims should have a slightly gloomy tone rather than an upbeat one.

    You may also want to clarify the details regarding the flood - location, date, who's affected et cetera.

    Consistent

    Every brand should practice brand consistency, and we preach this.

    Your posts should be consistent with your brand tone and voice, maintained across pages on your website and posts on your social media.

    If your website has a serious tone explaining your services on your 'About' page, for example, you won't expect to scroll down and see another paragraph including memes and jokes in it.

    Stay consistent in your posts!

    Compelling

    When a short glance on your post gets the reader to stop scrolling, it might be compelling.

    When your posts are interesting and relevant to the reader, it can be compelling.

    When your posts make an impact, making them want to engage with them, it's compelling.

    Each post you make should compel your readers to do something, even if it's something minor such as liking the post or checking what's in the link you provided.

    In fact, we have a new post coming up describing just what it means to make your post compelling. Check out our next posts to find out more!


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    Instagram is removing its following tab, along with other features to introduce for the betterment of mental health

    No More Instagram Stalking - Removal of Following Tab & Other Instagram Updates

    This week, Instagram will be removing the Following tab in their app, where users can view the activities of everyone they're following. Despite this feature being out for more than five years, not everyone was aware of the feature.

    The Following tab was first introduced in 2011, marketed as an account discover tool from which users can catch up with what their friends, family members, frenemies and more are doing on Instagram.

    As long as you follow the user, you can view their activities in real-time - which post they like, what they commented and so on.

    Instagram users will see the tab being removed within this week, although users from other countries have reported it being missing from last month as well.

    Part of the reason for the removal of this feature is that users have reported feeling paranoid about their activities being seen & judged for the posts that they interact with, but there's also the relatively new feature, the explore tab.

    Explore Tab to Replace Following Tab for Account Discovery Feature

    Earlier last year, Instagram also rolled out the Explore tab, which shows you the type of content that you should be able to enjoy.

    Instagram algorithm looks into the accounts you follow, posts that you engage with and more to find similar posts and show them to you.

    The explore tab has also come to include tabs on the top, including IGTV and shopping feature. Users can browse their explore section, finding posts that are relevant to them.

    Users can then click into the posts & the poster's account to view other similar posts. With any luck, they'd find new accounts to follow!

    Instagram is also taking steps to make users feel less insecure or pressured about posting on the highly aesthetic social media platform.

    Instagram Experimenting with Removal of Total Likes

    While still in beta testing, Instagram has removed the number of total likes on posts to help users feel less pressured when posting. This experiment is running in several different countries, including Canada, Australia, Japan & Italy among others.

    As an example, viewers to a post will see 'Liked by Username & others" rather than "Liked by Username & 12 others". The original poster of the images meanwhile will still be able to see how many likes in total their posts garner.

    With the number of total likes removed, Instagram hopes that users will be less focused on the amount of attention they get, but rather, focus on telling their story and share what they love.

    This move was performed in light of studies linking social media platform usage to mental health issues, especially in terms of self-esteem.

    Earlier in July, Instagram also revealed their plans to curb online bullying.

    Instagram to Alert Users as They Type Potentially-Harmful Comments

    Instagram has utilized artificial intelligence to identify comments that are similar to what other users have been reporting as harmful or hurtful.

    When users are typing these comments, Instagram will show an alert saying, "Are you sure you want to post this? Learn More".

    When users click on the Learn More button, Instagram will present a pop-up reminding the user to keep Instagram as a supportive place for users, and to rethink their comments. 

    Instagram also has plans to help individuals who may be bullied in real life, but can't block their bullies for fear of further retaliation in real life.

    Instagram to Introduce 'Restrict' Function

    When users restrict their bullies, the bullies' comments on their posts will only be visible to themselves only. Users can choose to make their bullies' comments visible to others as well by approving the comment.

    Restricted users will not be able to see when you are active on Instagram, and they will not receive any read receipts on their messages.

    Focus More on Mental Health

    These changes and plans proposed are all done with hopes to better manage users' mental health and hopefully, improve them as well.

    While some of the plans here are yet to be finalized, it could be time for users to reflect on how social media usage are impacting their state of mental health and behaviours. 
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    Search absolute top impression rate = Impressions on the absolute top/ImpressionsStarting on September 30th (that's today!) Google ads will be removing a feature that many of us have used to gauge our ads performance - the Average Position metrics.

    While Google has hinted about the removal since as early as February this year, there were no exact dates until recently.

    Average position metrics to be replaced with Top Impression & Absolute Top Impression

    Absolute Top Impression Rate & Top Impression Rate to Replace Average Position Metrics on Google Ads


    Along with the removal of Average Positions, several other features that you might have in your account will also be no longer available:


    • Rules using Average Position
    • Custom columns with Average Position
    • Saved reports with filter on Average Position
    • Saved filters with Average Position

    Why is Google Removing the Average Position Metrics?

    A curious decision indeed, isn't it? After all, most Google Ads clients also refer to their ads' average position to gauge whether their ads are doing well; Higher position, higher visibility, higher chances for a click & a conversion.

    Google isn't exactly removing the metrics per se, but rather, replacing the useful feature with one that is more accurate on where your ads are appearing on the search results page.

    The metrics being newly introduced here are Top Impression Rate & Absolute Top Impression Rate.

    What Does Top Impression Rate Mean?

    Top Impression refers to any position within the top set of paid listings. The top impression rate then refers to how often your ads are shown above the organic search results. 

    The calculation is done as follows: 

    Search top impression rate = Number of impressions on top / Total impressions

    You may find this column listed as "Impr. (Top) %" on Google Ads.

    What Does Absolute Top Impression Rate Mean?


    Absolute Top Impression refers to when your ad is shown on the very top of the search result page, above organic search results and other search ads. As such, the absolute top impression rate refers to how often your ads appear above everything else on the search results.

    The calculation is done as follows: Search absolute top impression rate = 

    Number of impressions on the absolute top / Total impressions

    You may find this column listed as "Impr. (Abs. Top) %" on Google Ads.

    Use Top Impression & Absolute Top Impression to Measure & Optimize Your Ad Performance

    With these features now rolled out to the public, users are encouraged to use the newly-introduced metrics to gauge their Google Search Ads performance.



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    PanPages TRINITY Sdn. Bhd.

    We are PanPages TRINITY, a digital marketing agency based in Bandar Sunway, Petaling Jaya.


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